Shipping Policy
SHIPMENTS ARE MADE THROUGH via USPS Priority Mail that required a signature with a TRACKING SYSTEM.
Ready to ship unit: 1-3 business days
Signature Remakes Preorders/ Everyday Classic Preorders:
3-5 week processing time from date of purchased
(once wig(s) are completed tracking info will be sent 1-2 business days.)
Headband wigs/Ponytails/Clip-ins and products- 10-15 business days
Keep in mind that SHIPPING TIME and PROCESSING TIME are not the same. To get an idea of when your unit will arrive, combine the processing and shipping time.
PROCESSING TIME + SHIPPING TIME= EXPECTING DELIVERY DATE
Domestic orders:
We are not responsible for any lost or stolen packages. Once an order is shipped and scanned, it is the responsibility of USPS to deliver your order in a timely manner. If any issue or delay occur, please contact USPS 1 (800) 275-8777 to file a claim.
International orders:
Orders shipped outside the United Stated are responsible for custom fees. We are not responsible for any custom fees. Once it leaves the United States we are not responsible for any issues that may arise.
No REFUND ON any third-party shipping delays and issues.